Terms and conditions
It is assumed that customers have prior knowledge of and/or experience in the proper use of purchases.
Receipt of stock assumes acceptance of all terms and conditions.
Discrepancies in orders need to be reported within 24 hours of receipt.
Some furniture and electrical items may have slight imperfections and must to be accepted as such.
All pricing includes GST and is subject to change without notice.
Orders are subject to a 25% non refundable deposit.
Deliveries are subject to packing and freight charges.
We are not responsible for freight and you are welcome to organise this yourself.
All goods are dispatched at purchaser’s risk. Insurance on freight is available on request.
Regrettably dangerous / hazardous goods cannot be sent via Australia Post.
Full payment is required before orders can be dispatched.
Payments can be made by cash, direct debit, EFTPOS, credit card (MasterCard and Visa) or cheque.
Should a cheque be dishonoured then a $30 fee applies.
Customers from outside Australia
Purchases can be made but only on the basis that you organise your own freight.
Items normally come with a manufacturer’s warranty. This is on a return to supplier basis.
For furniture and equipment warranty normally means the item will be repaired rather than replaced.
For electrical equipment the following are specifically not covered under warranty
- Bulbs, fluorescent globes, steamer jars, fuses, brushes, normal wear and tear, negligence or accidence.
Freight covering all transportation is the responsibility of the customer.
No responsibility will be accepted for misuse or inappropriate use of any product.
Warranty no longer applies if the product is found in any way to be physically damaged, incorrectly installed, incorrectly operated, altered, abused or operated under incorrect voltage.
Please choose carefully. We have a no return policy unless the product is found to be faulty on receipt. In this case it must be reported and returned within 7 days (or as prescribed by manufacturer's warranty), a replacement will then be provided. After the prescribed period the product is covered under warranty.